General Information

Box Office & Booking Information

Box Office: 01279 431945

Box Office Fax: 01279 435641

General Enquiries: 01279 446760

General Enquiries Fax: 01279 424391

Email: playhouse@harlow.gov.uk

Payment

In person or by phone

We accept the following debit and credit cards for payment (a booking fee of 5% of the total transaction applies to all cards)

Online

We accept the following debit and credit cards for payment (a £2 booking fee applies to all transactions when booking online)

Cheques

Cheques should be made payable to 'Harlow Council'

Nearby Parking

The Harvey Centre, opposite the theatre; The Water Gardens, near to the theatre; NCP Terminus Street, near to the theatre (24-hour charges apply in all these car parks).

Disabled parking is available in all these car parks.

Bus

All buses to the town centre.

Rail

Harlow Town Station (1.3 miles from Playhouse)

Follow this National Rail Enquiries link for quick reference on train times.

Where Are We?

Click here to see our location

Opening Hours

Monday - Saturday: 10.30am - 6.30pm or until 15 minutes after the start of the show on performance evenings.

Sunday: From 1 hour before curtain up until 15 minutes after the start of the show.

Tickets

Please advise us if you require written confirmation of booking. Reserved tickets must be paid for within three days of booking.

Standby tickets are available to everybody on certain shows 45 minutes before curtain up, subject to availability.


Printable booking form

Seating plan


The Main Auditorium 360° View


Concessions

Concessionary rates are available on many shows to senior citizens, under-16s, students, people with disabilities, Job Seekers Allowance recipients and Playhouse Supporters Club members.

Tokens

Harlow Playhouse sells Gift Tokens in amounts of £5, £10 and £20. These are available from the Box Office.

The Playhouse also accepts Theatre Tokens.

Groups

Offers are available on some shows for those making a group booking. Check individual shows to see whether this applies or call the Box Office for more information.

Terms & Conditions

• Please check your ticket at the time of purchase.

• The management reserves the right to refuse admission. The management reserves the right to alter or amend the programme as necessary as a result of unforeseen circumstances.

• No photography or recording of shows is allowed. 

• Latecomers or those re-entering the performance may have to wait for a suitable break in the show before being admitted.

• Refunds can only be made on the very rare occasions that a performance is cancelled. We can also exchange tickets on the basis that the originals are returned to the Box Office and you are exchanging for another performance of the same show.

Please Note:

•  Front row seats in Block A have restricted leg room.

• Certain seats in Blocks B and C may have a restricted view for certain performances.

• Due to limited seating, if you have difficulty climbing stairs or need a wheelchair space, please book early and advise the Box Office of your requirements at the time of booking. 

Information For People With Special Requirements

• For visitors with mobility problems, we provide an entry ramp, automatic doors, lift, wheelchair seating and a disabled users' toilets.

• When making a booking, please advise our Box Office staff if you have any mobility problems.

• Harlow Playhouse can safely accommodate a maximum of FOUR wheelchair users in the Main Auditorium. These are adjacent to seats 1 – 3 in Blocks D and E (please take a look at the Seating Plan for exact location). For further information please speak to a member of Box Office staff.

• Harlow Playhouse can safely accommodate a maximum of TWO wheelchair users in the Studio. Please speak to a member of Box Office staff if booking for a performance within the Studio.

• For visitors with hearing difficulties, there there are four mini-induction loops and four headsets. Please ask a member of staff for details. Some signed performances are also held.

We want everyone to enjoy their visit to Harlow Playhouse, so if you have any further requirements, please contact the Box Office on 01279 431945 and we will do our very best to help.



(please advise when booking)

Harlow District Council undertakes that it will treat any personal information (ie. Data from which you can be identified, such as your name, address, email address, etc.) that you provide to us, or that we obtain from you, in accordance with the requirements of the Data Protection Act 1998.